Privacy Policy

This is the version of our Privacy Policy in effect when you used the AI Readiness Assessment. The current version is at https://superwise.ai/privacy/.

Last updated: October 7, 2026

1. Introduction

SUPERWISE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This may include:

3. How We Use Your Information

We use the information we collect to:

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. We are SOC 2 Type II Ready and maintain strict data protection practices.

5. Cookies, Analytics and Advertising

This section covers superwise.ai and its subdomains: assessment.superwise.ai (our AI Readiness Assessment), authentication.superwise.ai (sign-up and sign-in), app.superwise.ai (the SUPERWISE platform) and docs.superwise.ai (product documentation).

Why we use these technologies

We use cookies and similar technologies to keep our sites working, to understand how people use them, and to measure which of our advertising leads people to sign up or complete the AI Readiness Assessment. We do not sell personal information.

Your choices

superwise.ai and assessment.superwise.ai each show a banner that lets you accept or reject analytics and advertising cookies, and rejecting is as easy as accepting. On the AI Readiness Assessment, nothing is set until you choose. You can change your choice at any time using the "Your privacy choices" link in the footer of either site. Each site remembers your choice separately.

On superwise.ai, authentication.superwise.ai and app.superwise.ai, visitors in the European Economic Area, the United Kingdom and Switzerland are treated as having declined until they choose. Elsewhere, analytics and advertising measurement may run by default until you opt out. Our documentation site, docs.superwise.ai, uses Google Analytics for all visitors.

What we use

Analytics:

Advertising measurement:

Customer relationship:

The AI Readiness Assessment

When you take the assessment, we measure how far you get and whether you submit, along with general labels such as the campaign that brought you, the depth you chose, your role, your seniority band and the state of your results. We never send your name, email address, company or answers to any analytics or advertising provider, in plain or hashed form.

Creating an account

When you create an account, we record how you found us (the campaign, referring site and landing page). Where advertising measurement is allowed, we may share a hashed version of your email address with Google Ads and Reddit to match your sign-up to the ad you clicked. A hash is a one-way code; the providers cannot read your original address from it.

Cookies we and our providers set

ProviderCookiesPurposeLasts up to
SUPERWISE (superwise.ai)sw_consent_bridge_v1, sw_attrRemembers your cookie choice and how you arrivedEnd of session
SUPERWISE (assessment)superwise_cookie_consent (local storage)Remembers your cookie choiceUntil you clear it
Google Analytics_ga, _ga_*Distinguishes visitors and sessions13 months
Google Ads_gcl_auLinks ad clicks to sign-ups and submissions90 days
Microsoft Advertising_uetsid, _uetvidLinks ad clicks to conversions13 months
Microsoft Clarity_clck, _clskInteraction analysis1 year
X_twpid, _twsidAd measurement13 months
Reddit_rdt_uuid, _rdt_em, _rdt_pnAd measurement and matching90 days
Meta_fbpAd measurement90 days
HubSpothubspotutk, __hstc, __hssrcRecognizes returning visitors6 months
LinkedInSet on linkedin.comAd measurementPer LinkedIn's policy

Where data goes and how long we keep it

Several of these providers are based in the United States, so information may be processed outside your country, including outside the EEA and UK. Google Analytics keeps event-level data for 2 months and user-level data for 14 months, renewed when you return. Each advertising platform keeps conversion data under its own policies.

Legal basis and your rights

Where the law requires it, we rely on your consent for analytics and advertising cookies, and you can withdraw it at any time through the "Your privacy choices" link on either site. You can also use each provider's own opt-out, or block cookies in your browser. Blocking cookies does not stop our sites working.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:privacy@superwise.ai